Process a claim / work order


National Home Warranty is here to help you save time & money by providing prompt service. Please provide us with the following information so that we may expedite your request.

Please Note: The applicable trade call fee is due upon the contractors arrival.

Contact Us if you need to process a claim at We will get back to you as soon as possible.


Service calls will be dispatched by NHW to an Authorized Service Contractor immediately once Received during Normal Business Hours and within 48 hours on weekends and holidays. Emergency service will begin no later than 24 hours after NHW Receives notice from the holder. If NHW determines that repairs cannot practicably be completed with 3 calendar days after the Receipt of the service call, NHW will provide a status report to the Holder. The Holder is responsible for paying a $70.00 Service Trade Call Fee and it is due and payable upon arrival of an Authorized Service Technician.